Policy / Terms & Conditions

1.1 Overview

Louise Parker Music respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how your information is handled when you use this website.

1.2 Data Controller

Louise Parker Music does not directly store or control personal data collected through this website.

All data submitted via this website (including purchases, mailing list sign-ups, contact forms or memberships) is processed and stored by the third-party platforms used to operate the website.

These platforms include but are not limited to:

• Squarespace (website hosting and e-commerce)

• Mailchimp (email marketing and mailing lists)

• Stripe (payment processing)

• Google (analytics and performance tracking)

Each platform acts as its own Data Controller or Data Processor in accordance with its own privacy policies.

1.3 What Data May Be Collected (By Platforms)

Depending on your interaction with the website, the following information may be collected by the relevant service provider:

• Name

• Email address

• Billing address

• Payment details (processed securely by Stripe — never visible to Louise Parker Music)

• IP address

• Device/browser information

• Website usage data (via Google Analytics)

Louise Parker Music does not manually download, store or maintain personal data outside of these platforms.

1.4 Email Marketing

If you subscribe to a mailing list:

• Your data is stored securely via Mailchimp.

• You may unsubscribe at any time using the link provided in emails.

• Louise Parker Music does not sell or share mailing list data.

1.5 Payments

All payments made via the website are processed securely by Stripe through Squarespace.

Louise Parker Music does not store credit card or payment information.

1.6 Analytics & Tracking

This website may use:

• Google Analytics

• Cookies via Squarespace

These tools collect anonymised usage data to improve website performance.

You may disable cookies through your browser settings.

1.7 Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent at any time

As data is held by third-party platforms, requests should be made directly to the relevant platform where appropriate.

This website and its content (including text, images, logos, and design) are the intellectual property of Louise Parker Music unless otherwise stated.

You may not:

• Reproduce website content without permission

• Use imagery or branding for commercial purposes

• Misrepresent affiliation with Louise Parker Music

Unauthorised use may result in legal action.

All product sales are processed via Squarespace and Stripe.

Refunds and returns are handled in accordance with:

• UK Consumer Rights Act 2015

• Squarespace commerce policies

Digital content (where applicable) may be non-refundable once accessed or downloaded.

For order enquiries, please use the website contact form.

This website uses cookies to:

• Enable website functionality

• Process transactions

• Analyse site performance

You can manage or disable cookies through your browser settings.

Continued use of the site constitutes consent to cookie usage.

This website may contain links to third-party platforms.

Louise Parker Music is not responsible for the content, security or privacy practices of external websites.

Forever Callie Media acts as the contracted PR and marketing agency for Louise Parker Music.

Forever Callie Media manages:

• Website administration

• Digital marketing

• Promotional communications

• Public relations activity

Forever Callie Media operates independently under contract.

Any complaints relating to website management, marketing or communications should be directed to:

contact@ForeverCallie.co.uk

Louise Parker Music makes reasonable efforts to ensure information on this website is accurate and up to date.

However, we do not guarantee:

• Continuous website availability

• Error-free content

• Uninterrupted service

Use of the website is at your own risk.

These policies may be updated periodically.

The most recent version will always be available on this page.